Privacy Policy – Nile Café

Last updated: December 2025

Thank you for visiting nile-cafe.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information You Provide

Name
Phone number
Email address
Delivery address (if applicable)
Order details
Payment-related information (handled securely through third-party payment processors)

1.2. Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent
Cookies and tracking data

This helps us improve website performance and user experience.

2. How We Use Your Information

Nile Café uses your information for:

Processing and delivering your orders
Responding to your inquiries and customer support requests
Sending order updates and service notifications
Improving website functionality and services
Marketing communications (only if you consent)
Preventing fraud and ensuring security

3. Cookies & Tracking Technologies

We use cookies to:

Enhance website experience
Remember your preferences
Analyze website traffic
Improve service performance

You can disable cookies through your browser settings, but some website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
However, we may share your data with trusted third parties, including:

Payment processors
Delivery partners
Website hosting and analytics providers

These partners follow strict confidentiality and data protection standards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from:

Unauthorized access
Loss
Misuse
Disclosure

However, no electronic storage or internet transmission is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Restrict or object to data processing

To exercise these rights, please contact us using the details below.

7. Third-Party Links

nile-cafe.com may contain links to third-party websites.
We are not responsible for:

Their privacy practices
The content they provide

Please review the privacy policies of those websites before sharing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
Your continued use of the website means you accept the updated policy.

10. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, please contact us:

Nile Café Customer Support
Phone: (+250) 783 230 728
Email: nilecafe@solektra
Website: https://nile-cafe.com